Refund policy

Our products can be returned within 14 days of arrival. If you have no need for the product or would like an exchange due to damage, please reach out to info@oksanapali.com. We will gladly guide you through our return/exchange process.

Shipping cost is non-refundable.

15% RESTOCKING FEE. We are a small business, so every return affects us greatly. There is a 15% restocking fee for all requested returns. If applicable, 15% restocking fee will be deducted from the refund. 

Return of product is required for a full refund, customer is responsible for the return shipping cost.

Return Policy only applicable for orders placed on www.oksanapali.com